Bank of Frankewing Deploys Integrated Bank Technology’s
Check 21 Solution
--Community bank uses software application
provider to complete successful data conversion and increase
efficiency--
CEDAR
PARK, Texas, Sept. 24, 2007 – Integrated Bank Technology, a company
that provides software applications to help manage customer
relationships at community financial institutions across the
country, has announced the successful completion of data conversions
and the installation of teller item capture for Southmiddle,
Tenn.-based Bank of Frankewing.
Integrated Bank Technology’s flagship product is
Integrated Bank Environment (IBE), a repository for not only a
financial institution’s core system, but also all of the ancillary
systems enabling everything to be tracked and managed from a single
system. The software provider also offers a number of applications,
including merchant capture, Integrated Fraud Detection and
Integrated Image Teller.
Established in 1921, Bank of Frankewing currently
has $190 million in assets. With 8,000 customers and three branch
locations, Bank of Frankewing needed an advanced and reliable teller
capture system that could handle the complete Check 21 process
through the second day of processing. As a result, Fidelity National
Information Systems introduced the bank to the Integrated Bank
Technology teller capture solution.
One month prior to conversion, Integrated Bank
Technology ran IBE parallel to Bank of Frankewing’s core system.
This allowed time for the bank’s staff to become familiar with the
new application and to ensure that there would not be any problems
with the conversion. Afterwards, the Integrated Bank Technology team
returned to fully deploy Integrated Image Teller and conduct
additional training as needed.
Bank of Frankewing selected Integrated Bank
Technology’s innovative teller capture product after determining
that it would best fit their needs. Bank of Frankewing was using a
traditional check imaging system prior to converting to the Fidelity
core banking system. Three days before the conversion Integrated
Bank Technology learned from the bank that the initial data
conversion vendor had not yet completed the project. Integrated Bank
Technology stepped in and converted the needed data
overnight.
“We had heard so many horror stories about core
system conversions, we were a bit apprehensive about the
conversion,” David Barnes, president at Bank of Frankewing, said.
“However, things went very smoothly. Integrated Bank Technology got
everything converted and assigned someone at every branch to ensure
that the Integrated Image Teller system was running properly and
that all of the staff was trained. We were 100 percent operational
within a week.”
Since converting to Integrated Bank Technology’s
teller capture product, the bank has gained immediate access to
teller transactions. Tellers can easily rebuild transactions to
retrieve steps taken by someone else that previously managed the
account in addition to having real time transactions for the
product. The bank was searching for a product that would allow for
real time transactions and to enhance the customer service at its
three branches. After considering a number of solutions, the bank
found Integrated Bank Technology’s product to be a perfect fit.
“So far, all of the responses that we’ve received
from our customers and staff have been very positive,” Barnes added.
“The team at Integrated Bank Technology is incredibly responsive and
continue to make themselves available when needed. This new
technology has definitely given Bank of Frankewing an advantage over
our competitors.”
“It was a pleasure to work with the Bank of
Frankewing,” said Mark Dittman, president at Integrated Bank
Technology. “The confidence they placed in our ability to correct a
previous conversion and get them up and running as quickly as
possible is a true testament to the abilities of Integrated Bank
Technology, its technology and its associates.”
About Integrated Bank Technology
Cedar Park, Texas-based Integrated Bank Technology
is a provider of software applications that facilitate electronic
exchange in order to manage and protect financial data. Integrated
Bank Technology has successfully integrated more than 125 individual
financial institutions. Integrated Bank Technology’s flagship
solution, Integrated Bank Environment, provides users a single,
centralized database to view and manage all customer relationships.
For more information, visit www.ibanktech.net.