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Elgin State Bank Deploys IBT’s
Integrated Image Teller --Imaging application
significantly reduces bank’s processing, courier costs--
CHICAGO, July 15, 2008 –
Integrated Bank Technology (IBT), a company that specializes in
engineering robust software applications and provides 24/7 support
services to community financial institutions across the country,
announced that Elgin State Bank in Elgin, Ill. has completed its
deployment of IBT’s Integrated Image Teller. The bank selected image
teller because it sought an innovative product that would improve
the overall banking experience for its customers and staff.
The bank was familiar with
IBT’s product because of its prior experience with MICR Resource
Management (MRM), a support services company that was acquired by
IBT earlier this year. Prior to implementing image teller, the bank
had already begun using electronic branch capture technology in
preparation for presenting electronic cash letters, the most common
technology used to take advantage of the Check 21 environment. The
Elgin State Bank quickly recognized the value of imaging at the
point of presentment, the teller counter.
“The use of the Integrated
Image Teller eliminated many hours of manual labor for back office
operations and also decreased the number of documents needed to
complete transactions such as deposit tickets, general ledger
tickets and withdrawal slips,” said Gina Higgins, assistant vice
president of Elgin State Bank. “In addition to the added
efficiencies, the ease of use increased the product’s selling
points. As an example of how quickly we mastered the technology, two
weeks later, I was asked to do a demo for another company and I said
yes. It’s that user friendly.”
The Integrated Image Teller
allows bank tellers to search for account numbers and make a virtual
deposit ticket. The technology eliminates the need to sign a piece
of paper and uses digital signature pads as an alternative. It also
helps tellers become more efficient throughout the day and speeds up
work at the teller line because it automatically ensures that every
transaction is balanced before it can be completed.
“We are located in a
competitive market, so the fact that the new system allows our bank
to stay open until 7 p.m. rather than closing much earlier, like
other banks in the area, is a critical factor,” said Higgins. “It
leverages our competitive position and creates an environment that
will attract more retail and commercial customers.”
“The ROI on imaging at the
teller counter is dramatic and deployment of this technology will
increase efficiencies,” said Mike Golebiowski, president at IBT. “We
are extremely pleased to work with Elgin State Bank to experience
these benefits. As the usage of advanced technology increases, many
companies fail to adapt to the latest trends, so it’s encouraging to
work with clients such as Elgin State Bank that are committed to
using technology to provide the highest level of service possible.”
About Integrated Bank
Technology
Cedar Park, Texas-based
Integrated Bank Technology (IBT) provides software applications and
support services to community financial institutions across the
country. The company’s flagship product, Integrated Bank
Environment, is a robust software application that is designed to
enhance a financial institution’s overall customer experience while
making the cost of ownership affordable. For more information, visit
www.iBankTech.net.
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