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Iowa State Bank Deploys Integrated
Bank Technology’s Integrated Image Teller
--Imaging application significantly reduces bank’s processing,
courier costs--
CEDAR PARK, Texas, April 16, 2008 – Integrated Bank
Technology (IBT), a company that specializes in engineering robust
software applications and provides 24/7 support services to
community financial institutions across the country, announced that
Iowa State Bank and Trust Company of Fairfield, Iowa has completed
its deployment of IBT’s Integrated Image Teller. The bank had the
vision to be one of the early adapters of this revolutionary
application and worked with IBT, providing valuable insight to this
new transaction process change. The result, Iowa State Bank is
saving thousands of dollars in reduced courier costs and data
processing fees.
Iowa State Bank began its search for new technology
because management wanted to install an imaging system and enhance
its Internet banking. The bank was introduced to IBT through the
company’s preferred partner, Financial Systems & Equipment
(FS&E), a multi-faceted consulting, marketing, and service
organization that also works with Iowa State Bank. “We chose to work
with IBT because of the flexibility of the applications and the cost
of ownership,” Connie Boyer, CFO of Iowa State Financial Services
Corp., explained. “We also liked the size of the company. We wanted
a company that would be able to move quickly when we needed it to
respond and with IBT, we have been able to do that in addition to
having direct access to top executives."
Integrated Image Teller eliminates paper by
producing “virtual tickets” and posting them to every account. The
application can also automatically photograph each customer as they
approach the teller window and store the image as part of the
transaction journal history archive. One of key fraud features is
that every item that is scanned goes through 15 different algorithms
and then is sent to a review process, which is divided among several
employees at the bank, thus significantly reducing the risk of that
transaction.
Since Iowa State Bank deployed Integrated Image
Teller, it has saved nearly $76,000 in data processing fees. The
bank has also eliminated the annual courier expenses, which topped
$15,000 in 2006. Additionally, the time employees spend accessing
reports has been greatly reduced.
“The amount of time that we save has been a huge
plus for our employees,” Boyer said. “Before, searching for a
transaction could take several minutes. Now, transactions are
processed in real time, so all of the information is right on the
system and you can access it instantly.”
“We also implemented IBT’s Integrated Document
Imaging,” she added. “Not only does the new technology enhance our
disaster recovery plan, but any loan officer can retrieve the
necessary documents from any location, further increasing our
operational efficiency. No paper reports ever need to be printed
with the audit feature that is built into the application.”
“Innovation in the next five years will be primarily
focused on the change in process to increase service potential while
reducing costs and Iowa State Bank has been our strong partner in
tailoring Integrated Image Teller and Integrated Document Imaging to
optimize the bank’s business processes,” said Mike Golebiowski,
president at IBT. “The cost savings of these applications can easily
reach thousands of dollars per month and we are extremely pleased to
work with Iowa State Bank in realizing these benefits.”
About Integrated Bank Technology
Cedar Park, Texas-based Integrated Bank
Technology (IBT) provides software applications and support services
to community financial institutions across the country. The
company’s flagship product, Integrated Bank Environment, is a robust
software application that is designed to enhance a financial
institution’s overall customer experience while making the cost of
ownership affordable. For more information, visit www.iBankTech.net.
About Financial Systems & Equipment
Founded in 1981, Financial Systems & Equipment Inc. (FS&E)
has provided more than 800 financial institutions with the
widest choice of hardware and software products. Its technology facilitates
business activities through electronic management of image
delivery, workflow and regulatory compliance. FS&E is committed
to financial institutions and their success and the company
continuously provides clients with successful implementations
of Integrated Image Teller, image checks and loan compliance
tracking systems.
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