This
customer went to the market and this customer stayed home. And both customers did their
banking by phone. With Integrated Telephone Banking your customers
are able to instantly access their account information from anywhere
and at anytime.
Customers
can easily perform informational requests and initiate transactions
using a touchtone phone.
Integrated Telephone Banking provides access to account
balances, transfer of funds within the bank, loan payments,
transaction history, verification of cleared checks and deposits,
certificate of deposit information, statement fax, and we even offer
Spanish language
support.
Free yourself from the
hassles of a non integrated solution. As accounts are added to your
core system, they are also created in Integrated Telephone
Banking. Customers
simply call into the system and activate their own passcodes. Forget the hassles of having
to log into multiple systems to setup user names, passwords, related
accounts and permissions. Now, how is that for
simple!
In addition, with
Integrated Telephone Banking, your customers are no longer limited
to only 90 to 180 days of available transaction history. Due to the unique and
powerful design of the Integrated Bank Environment, all of your
customer’s transaction data is always available, regardless of when
it occurred. With
Integrated Telephone Banking you can establish how far back your
customers can do research.
So no matter where your
customers are, they can always get the information they need, when
they need it!
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