site map 
 
 
:: Customer Service


Integrated Bank Technology is dedicated to 24x7 support for all of our customers on all of our solutions.  We want to create a long-term partnership with our clients-and that starts by providing reliable, friendly, knowledgeable customer service.  Our customer support center is located in Cedar Park, Texas, and is staffed by highly-trained technical engineers and product specialists with years of experience in the banking software industry. Our goal is to provide unprecedented and unparalleled customer service. We intend to make your customer service experience with Integrated Bank Technology the best you've ever had with any vendor.  

Office Hours: 8:00 AM - 5:00 PM CST, Monday through Friday (excluding Integrated Bank Technology holidays).  After hours support is always available.  Our support number is:  512-616-1100.

"We appreciate the personal attention that IBT devotes to its customers.  Some of the larger vendors just treat customers as a number; however, the strong partnership between IBT and FS&E has enabled us to enjoy excellent service.   The two companies truly understand community financial institutions and worked with us to determine the best solution to meet our goals."
-Brice Feldt, SVP of Information Technology
Silverlake Bank
 
   
 
>>Support Services<<
 
     
  ::    Customer Service   
     
  ::    Implementations  
     
  ::    Training  
     
  ::    Client Site  
     
  ::     VAR Site  
 
 
 
2007 Integrated Bank Technology